The Busy Woman’s Fitness Project (BWFP Terms of Business for the sale of Fitness, Nutrition and Life Coaching Plans in the UK
Our plans are appropriate for adults over the age of 18 only.
Please be aware that we do not provide medical advice and in purchasing or receiving a package from us you are taking part at your own risk, and you take full responsibility for any effects this may have on your body or health.
We recommend before you start any fitness or nutrition programme that you consult your medical expert prior to commencement and obtain their expert medical opinion if you are in any doubt. This plan is not suitable during pregnancy and we recommend not starting it until cleared to exercise by your medical expert 12 weeks post-pregnancy. This plan is also unsuitable for anyone with a terminal illness. You are liable for your own health and safety and following this plan is entirely at your own risk.
By purchasing our programmes you confirm your health is sound and you are physically capable of carrying out basic bodyweight exercises. You confirm you have no known physiological condition why you cannot carry out exercises.
We reserve the right to change time, location and date of any fitcamp session or personal training session without prior notice, however, we will also endeavour to provide at least 24 hours notice.
Please be aware you cannot pause, swap or make up any sessions missed or lost due to holiday, cancelled sessions or other reasons unless outlined below for medical reasons.
It is our right to terminate your use of this plan regardless of the stage you are at if we find you to be in breach of any part of these Terms of Business.
You can contact us at C/O Chicks of Wellness, International House, 24 Holborn Viaduct, London, EC1A 2BN, United Kingdom or via email on [email protected]
Please note we may contact you via any means in which you provide to use at registration or payment which may include by phone, messenger, email or in writing to your postal address.
- Package Nutrition
Our recipes have been created with a focus on natural foods which are provided to us by the planet including lean proteins, some dairy, whole grains, vegetables and fruit. Our ethos is to help you focus on nourishing your body without focusing on calories, more on what your food is, where it has come from and the quality of the foods you consume. Ingredients, portions and knowledge are the most important aspects of our Busy Woman’s Fitness Project and therefore there is no calorie information or nutritional statistics on our recipes because they are all well balanced and contain all your macronutrients including protein, natural fats and carbohydrates.
- The Package
We will provide you with all the information you need and as much encouragement and motivation as we can, but ultimately the process and results require 100% commitment from you. You understand you are entirely responsible for your fitness and health whilst on this plan and you accept full liability for your use of it.
We reserve the right to change the style in which we deliver the workouts without prior notice.
We reserve the right to change the location, times and delivery days of the workout sessions at our disposal and without prior notice.
We reserve the right to switch the days on which we hold the workout sessions without prior notice.
This plan is provided as educational information to be used at your own risk and is solely for your personal use.
Your purchase of the package entitles you to one copy of any documents we provide, it does not entitle you to modify, edit or copy any of the content, use the content for commercial purposes or public display, transfer to another person by any means including digitally or by print. You must not disclose any part of the plan including videos and any other digital format to any third parties, by doing so you will be in violation of these terms and legal action will be taken against you.
Rachel Sanderson and Stephanie Rice of the Busy Woman’s Fitness Project are the sole owners of all property and content on this website, in all emails, messages, social media posts, videos and within all the plan materials which are protected by global copyright laws. All rights are reserved.
We can be contacted via email at [email protected] or messenger and will always endeavour to respond within 24 hours where possible.
Open: Monday to Friday between 9am and 5pm (GMT)
Closed: Saturday & Sunday
Closed: (UK) Bank holidays including Christmas Day, Boxing Day and New Years Day
We reserve the right to change these days, times and methods of communication at any point without prior notice.
During your package, you will have access to us, other BWFP users and members of the public via our social media accounts or groups, and therefore we have set up some rules regarding your communication as part of the Terms of Business.
BE NICE – Please don’t be unkind to anyone (we’re sure you won’t be!), we encourage positivity, kindness and support so please keep it that way! Anyone breaking these rules will be reported, blocked from future use on all platforms and your package will be immediately terminated.
NO PROMOTIONAL POSTS – Please don’t promote your stuff be it personal or business. We don’t mind being approached for any relevant joint ventures, but a promotion of any kind isn’t accepted and will be removed.
NO SUB-GROUPS – Please don’t set up and promote your own sub-groups, we have worked hard to create the BWFP online community, so please do not infringe upon this!
NO SELLING – Please don’t use our accounts or groups to sell your products or services, if found doing so you will be removed, blocked and your plan will be cancelled!
- Dietary Needs
Please contact us via email if you have any special dietary requirements and we will suggest alternative ingredients for certain meals in the plan.
- Exercise Plans
We will provide you with pre-planned workouts to follow via a variety of means including in-person group sessions, video streaming and PDF documents.
Each workout includes a beginner level, intermediate/advanced option, and provides the correct body position and techniques (form) for the greatest development benefits and physical safety.
- Your Information
Any content you share with us be that in written or image format must belong to you so you hold the rights to share that information with us. All personal and identifiable information will be kept as secure and confidential.
We give you the option to share your progress photos with us, by sending your photos through to us you grant us full unreserved permission and the rights to publish your photos on our public platforms inclusive of our website and social media accounts and for commercial advertising purposes in digital and print formats.
You are under no obligation to do this and should you not wish to grant us this permission, please do not send your photos through to us or share them with us in any format or by any means.
Please note, in order to receive and participate in your package, you will need access to the internet, email and have sufficient security on whichever means you choose to view the content on.
The digital content delivered to you is only available in English (British).
The content will be delivered via email, social media, video streaming, other streaming services, PDF, and messenger. You understand that you are responsible for the actions of downloading or streaming our content.
We may from time to time update or enhance the content and provide you with this as and when.
- Force Majeure
Except expressly stated in these conditions, we cannot accept liability or pay any compensation where the performance or of our described services or outlined obligations under our contract with you is prevented or affected by or you otherwise suffer any loss, expense or damage of any nature as a result of ‘force majeure’. This is a situation or an event that the service provider could not have foreseen nor could control, even with the best of intentions and due care, this could not be avoided by any means, therefore, no liability is accepted. A ‘Force Majeure’ may include such events as war, civil unrest, terrorist activity, natural disaster, adverse weather conditions, a virus pandemic and all other events which are out of our control.
Please note no refunds will be available under any circumstance with the following exceptions:
Plan suspension or cessation due to a technical error in which case we will provide a partial prorated refund for the remaining time on your package unless we can resolve the matter for you in that time
If we are at legal fault you have a right to request a refund and we have a legal obligation to refund you a partial prorated refund for the remaining time on your package
- Package Digital Requirements
Please ensure you have the basic requirements for you to view the online content on a digital device:
Most recent version of Google Chrome, Firefox, MS Edge or Safari
Operating system: Windows 8+, Mac OS X v10.11 or Ubuntu 10+
Internet connection with 1+ Mbps
1.5GHz or faster processor
1GB of RAM
4.5GB of available hard-disk space
1024×768 screen resolution
Video hardware acceleration (optional)
Adobe Acrobat Reader: iOS, Android, Windows Phone
Adobe Scan: iOS, Android
*Malware protection, antivirus protection and data backup*
- End of Membership
We have the right to terminate the contract with you under the following circumstances:
You break the Terms of the Contract
Your payment fails and we cannot obtain payment from you in respect of buying our services despite informing you of such
You do not inform us of any changes in your details or inform us of any illness or the fact you are pregnant during your package
You are found to be offensive, insulting, unkind or aggressive towards us or another user on the Busy Woman’s Fitness Project, this includes verbally or written in digital or letter format
No refunds will be available if we have to end the contract with you and we may be entitled to a reasonable amount of compensation from you to cover any costs involved
If we cancel your package for any reasons stated above you will not be entitled to receive any further parts of your package irrespective of the stage you are at
- Package Issues
Please inform us at your earliest convenience if you have any problems in receiving or using your package, we will endeavour to help resolve any issues as soon as is humanly possible.
Please email us at [email protected] or write to us at C/O Chicks of Wellness, International House, 24 Holborn Viaduct, London, EC1A 2BN, United Kingdom
Should a problem or complaint arise, please contact us first to discuss and see if we can help resolve the issue between us. If this isn’t possible you can choose to go through the dispute resolution process which is an independent body who will consider the facts from both parties, and find a way to resolve the issue without you having to attend court.
- Package Price / Payment
Once you submit your payment and click to make your payment a legally binding contract will be formed between you and us, this will trigger a confirmation email to confirm your payment received and we will email out the starter pack depending on your chosen plan.
*Please only purchase your package if you are able to easily afford it and have available funds in order to make this purchase without putting yourself into any debt to any creditors.
Your package is paid for in advance and in full.
We are not liable for any charges your bank places on your account or adds to your transactions.
We have a legal duty to supply our services to you under the rules set out in these Terms of Business contract and nothing in these Terms will affect your legal rights.
If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these Terms of Business, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not demand payment at the time, but we continue to provide the Plans, we can still require you to make the payment at a later date.
Which laws apply to this contract and where you may bring legal proceedings. These Terms of Business are governed by English law and you can bring legal proceedings in respect of the Plans in the English courts. If you live in Scotland you can bring legal proceedings in respect of the Plans in either the Scottish or the English courts. If you live in Northern Ireland, you can bring legal proceedings in respect of the Plans in either the Northern Irish or the English courts. The foregoing is subject to mandatory consumer protections which apply in your country, which may offer you additional rights.
Key legal rights:
The digital content we supply via your package must be described as ‘fit for purpose’, and ‘of satisfactory quality’ according to the Consumer Rights Act 2015.
We will replace or repair your digital content if found to be faulty. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge, or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements as advised.
If it cannot be or has not been fixed within a reasonable time frame causing inconvenience you are entitled to a full or partial refund at our discretion.
If the digital content has been proven by a Computer Specialist (at your cost) to have been the sole cause of damage to your viewing device (in writing), you will be entitled to the costs of repair or compensation up to the current value of your device.
However, we will not be liable for any damage that would have been avoided by following any free advice from us on how to rectify the issue and for damage caused by you failing to have the proper system requirements and security in place as advised by us within these terms.
Please review your rights on the Citizens Advice Bureau website.
If you need help or have a complaint please email us at: [email protected]
If you have a dispute to raise, please visit European Commission Online Dispute Resolution platform to submit one online.
We have a responsibility to you for any foreseeable loss or damage which is caused by us by failing to comply with these Terms of Business or breaking this contract. We are not liable or responsible for that which is not foreseeable and we have no prior knowledge or understanding that such would happen.
This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to your package; and for defective Plans under the Consumer Protection Act 1987.
- Business / Commercial
Our Packages are not supplied for business or commercial use and are only intended for use by private individuals on a domestic basis. Commercial and business resale use of our digital content is prohibited, and if found to be using our content for these purposes we will take legal action against you for copyright infringement and we will not be liable for any loss you encounter such as profit, opportunity or business interruption.
- Contract / Transfer
We have the right to transfer this agreement to someone else. We will inform you in writing if a transfer is to take place and this will not affect your rights or obligations under this Terms of Business contract. You will have 14 days to respond and inform us of your position on this and if unhappy we will refund you any outstanding amount you have paid for, for any part of your package not yet received as a goodwill gesture.
You may not transfer your package to anyone else without our prior, written consent. To do so will be a breach of these Terms and our Copyright. This contract is solely between yourself and us and no other person has any rights to enforce any of its Terms.
Please refer to our FAQ page for further information or get in touch.
Terms of Business Latest Update: June 2020